AXA Health therapists online
HCPC-registered clinical psychologists, covered by your AXA Health insurance. We handle all the AXA administration for you. No paperwork, no chasing claims, just therapy.
How AXA Health therapy cover works
Most AXA Health insurance policies include cover for psychological therapy, but the details depend on your plan. Before booking your first session, we recommend you check the following with AXA Health.
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Do you need pre-authorisation? AXA Health typically requires pre-authorisation before you begin therapy. Call AXA or log into your member area to request this before your first session.
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Is there a session limit or financial cap? Check how many sessions are covered per policy year, or whether your plan has a monetary allowance for mental health treatment.
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Is there an excess? Some AXA plans require you to pay an excess before cover applies. Check whether this has already been met for the current policy year.
Once your cover is confirmed, the process is straightforward. You attend your sessions and we handle all the administration on our side, liaising with AXA Health and invoicing them directly. You do not need to submit any paperwork yourself.
Why choose The Online Psychologists
HCPC-registered clinical psychologists
Every session is delivered by a doctoral-level clinical psychologist with a minimum of seven years of specialist training. AXA Health recognises HCPC-registered clinical psychologists for insurance claims.
12 evidence-based approaches
Our psychologists are trained across CBT, EMDR, ACT, schema therapy, compassion-focused therapy, psychodynamic therapy and more. Treatment is tailored to your needs, not limited to a single model.
We handle all the AXA admin
You do not need to submit invoices or chase paperwork. We liaise with AXA Health and invoice them directly on your behalf, so you can focus entirely on your therapy.
Personal matching
Our Clinical Director, Dr Rachel Whatmough, personally conducts every initial consultation and matches you with the psychologist whose expertise and approach best suit your situation. This is a clinical decision, not an automated process.
No waiting lists
Most clients start their first full session within a week of their initial consultation. If your AXA cover is active, there is no reason to wait months for help.
Online across the UK
All sessions are delivered via secure, encrypted video. Attend from anywhere in the UK without needing to travel to a clinic or arrange time off around appointments.
What we treat
If you are using AXA Health cover, you can access the same specialist expertise as any other client.
Anxiety
Anxiety is one of the most common reasons people seek therapy. Our clinical psychologists use …
Panic
Panic attacks can feel terrifying and overwhelming. Our clinical psychologists use proven approaches …
Social anxiety
Social anxiety goes beyond shyness. Our clinical psychologists help you understand the patterns that …
Phobias
Phobias can control your choices and shrink your world. Our clinical psychologists use proven …
PTSD
Trauma can leave lasting marks on your mind and body. Our clinical psychologists offer specialist, …
Burnout
Burnout is more than tiredness. Our clinical psychologists help you understand the causes, recover …
Depression and low mood
Depression affects how you think, feel and function. Our clinical psychologists use proven …
Stress
Stress affects everyone at some point, but chronic stress can take a serious toll on your mental and …
How to get started with AXA Health cover
Check your AXA Health cover
Log into your AXA Health member area or call AXA on 0800 169 1629 to confirm that clinical psychology sessions are included in your plan. Request pre-authorisation if required.
Get in touch
Complete our contact form and let us know you will be using AXA Health cover. Include any authorisation reference numbers so we can note them on your file.
Free 15-minute consultation
Dr Rachel Whatmough will speak with you to understand your needs and match you with the right psychologist.
Start therapy
Your first full session is usually arranged within a week. We handle all the invoicing and administration with AXA Health directly, so you can focus on your therapy.
Frequently asked questions
Ready to start therapy with AXA Health cover?
Book a free 15-minute consultation with our Clinical Director. No obligation, no waiting lists.
Get in touchStart your journey
Fill out the form below and one of our clinical psychologists will get back to you within 24 hours.